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A Message from the CEO: 1 August 2016

July 29, 2016

The NRA’s primary goal is to give our members the support and expert advice you need to see your business prosper and grow. And that’s why we have a range of in-house expertise in human resource management, trading hours, product compliance, training, leasing and a number of other areas.

As a secondary goal, however, we see it as the association’s job to lift the standards and reputation of the entire industry, and that requires engaging with all retailers, not just members. (After all, in our experience, the “rogue” operators are rarely the ones who join a retail industry association.) One of the most immediate threats to the reputation of our industry is the issue of underpayment of workers.

That is why the NRA has relaunched our Roster Coster product, as I mentioned last week, and made it available to all retailers. In our view, the retail sector stands to suffer significant fallout from the actions of a very small number of rogue operators, unless we can show government and the public that we are overwhelmingly committed to ensuring all retail workers get paid their entitlements. The NRA’s Roster Coster is a free on-line tool that helps employers ensure they are complying with all their obligations under the Retail and Fast Food modern awards, including paying staff their correct wages and entitlements, while at the same time achieving maximum efficiency from staff budgets.

Roster Coster has been developed in conjunction with Rision Australia, one of the nation’s leading providers of human resources software solutions. This means you can be confident not only in the retail industry expertise behind the project, but also in the technology. Click here for more information or to access the Roster Coster.

On the subject of growing and improving our industry, I draw your attention to the NRA’s upcoming Rewards for Excellence Gala Dinner. This is always a valuable evening for retail business owners and employees – as we showcase the best businesses and trends in the retail sector. It’s an opportunity to see what the leaders in our industry are doing well, and how their ideas and innovation could be applied to your businesses. Click here for more details.

I hope you have a productive week.

Dominique Lamb – CEO

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