Nextra Mona Vale Newsagency first decided to join the National Retail Association (NRA) when the Nextra head office brought in a staff member from the NRA to explain member benefits.
Immediately our business saw the value in such membership and the opportunity to be represented by retail specialists. That was 13 years ago and I would still highly recommend becoming a member!
Nextra Mona Vale Newsagency have predominately relied upon the legal advice and support services offered by NRA’s Legal Division.
The Legal Division have not only helped us to resolve all of our legal outcomes successfully, they have helped us to understand the process and how they reached a particular solution, allowing me to better handle similar situations in the future.
Other legal offices do not have the broad range of knowledge and are not qualified to deal with the variety of issues you come across in the retail industry.
Nextra Mona Vale have also been able to take advantage of the various training programs delivered by our in-house Registered Training Organisation, helping to ensure that our employees are well trained and confident to perform the duties required of them in a customer service environment.
I only have positive things to say about my interactions with the NRA.
– Jeff Johnson, Owner Nextra Mona Vale Newsagency