New funding for hiring young people


jobactive PaTH starts April 1st Retail is an important industry for young people seeking an entry-level job. Retail is the industry most likely to employ a young person and teach them transferable employability skills.  jobactive PaTH is a new national program being introduced by the Australian Government which is designed to prepare young people and […]

High demand for trained staff

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. Recently we asked for expressions of interest in hiring trainees from our members, and were overwhelmed […]

Gold Coast Students Ready for Retail

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on the Gold Coast, with ocean views and daily visits from passing dolphins and whales. The NRA has once again partnered with Coles to give a group of students with disabilities, real life experience and enhanced opportunities […]

Ready for Retail –MiHaven Cairns Program

This week we have completed our third Ready for Retail course delivered in conjunction with MiHaven in Cairns. Using our industry endorsed training program, MiHaven and the National Retail Association have trained seven participants in a Certificate II in Retail Services, giving them skills in customer service, visual merchandising, point of sale and how to […]

NRA’s Customised Training Programs

This week, the NRA Training and Development team delivered a customised program for Strandbags at their annual conference in Sydney. This is the third consecutive year that our Trainer Jo Maxwell has been invited to present at this event,  and is something that she loves to do and looks forward to. This year the topic […]

Back to Work Funding now available for Queensland members

Applications are now open for eligible employers to access the Queensland Government’s Back to Work Employer Support Payments. This $100 million Back to Work regional jobs package specifically targets jobseekers and employers outside the southeast corner of Queensland and includes payments of $10,000 for employers who hire an unemployed worker, rising to $15,000 for the […]

NRA staff member highlight – Yvonne Williams

Yvonne has been working with the National Retail Association for 3 years and as the director of training and industry projects, is an integral part to the success of the NRA training team. As a training specialist, Yvonne has over 15 years’ experience in managing learning and development and training teams as well as developing and […]

Professional development that works for retailers

One of the most popular training programs the NRA has been delivering in recent years has been the one day Customer Service workshop.  High staff turnover and a high casual workforce can make suitable professional development programs for retail staff hard to find. This is why over the past year, the NRA has been offering […]