Industry experts discuss end-to-end customer loyalty

Hear some of the most recognised local and international customer engagement experts in one place, discussing each critical stage of the loyalty journey.   The Australian Loyalty Association, in conjunction with Global Loyalty, will host the third annual Customer Engagement & Loyalty Conference in Melbourne on 20 July. The 2017 event boasts the largest speaker line-up […]

Proposed Changes to VIC Workplace Health and Safety Laws

by Sid Sidhu and Troy Wild,  NRA Legal A new Bill, introduced to Victorian Parliament earlier this month, proposes to amend the Occupational Health and Safety Act 2004 (Vic) (‘the Act’) as well as some other legislation, including the Dangerous Goods Act 1985 (Vic). If passed, the new changes may take effect as soon as […]

VIC Govt launches WorkHealth

by Alex Millman, NRA Legal Victorian Government announces worker mental health assistance program On 11 April 2017, the Andrews Victorian government unveiled its new program to assist employers in managing mental health in the workplace, WorkHealth. Launched jointly by Minister for Finance Robin Scott and Minister for Mental Health Martin Foley, WorkHealth includes an online […]

FWO rolls out regional campaigns

NRA legal employment law advice

The Fair Work Ombudsman (FWO) is currently running campaigns in multiple regions across Australia to assess compliance and help employers and employees understand their legal rights and obligations. According to the FWO, the campaigns include compliance and education activities, such as providing a range of tools, resources and assistance to businesses to ensure compliance with […]

Women in Retail and FMCG Leadership Summit 2017

NRA is proud to support the 4th Annual Women in Retail and FMCG Leadership Summit 2017, to be held on the 22nd and 23rd in Melbourne. Join us to hear inspirational stories, tips for overcoming challenges and strategies for becoming a better leader. Influential women in all roles from Retail and FMCG Leadership will share […]

Message from the CEO: 20th November 2015

With only five weeks to go until Christmas, we’re well into the swing of the festive season. Last week, we welcomed the New South Wales Government’s landmark decision to allow retailers across New South Wales to open their doors on one of the biggest trading days of the year – Boxing Day.   Previously, Boxing […]