Over the next two years, the Victorian Government will examine how regulation is impacting the state’s small businesses in three sectors of the state’s economy, first focusing on Victoria’s retail sector. The Victorian Government is looking at what they can do to cut regulatory burdens for small retail businesses. They want to know what specific […]
Online review sites can be a cause for concern for many businesses, especially SMEs. A few scathing reviews can turn away potential customers, and encourage loyal ones to seek out competitors. However if handled correctly, online reviews can be a fantastic customer service tool, build brand awareness, upsell customers, and build brand trust. Negative reviews […]