Compliance report reveals underpayments of more than $44,000

compliance activity cafe

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Ombudsman (FWO) released its findings on Degani Bakery and Café (Degani) Compliance Activity (Activity) last week, finding non-compliance at 15 out of 16 Degani outlets operating under either a licensee or franchisee arrangement with Degani Australia Pty Ltd. Background The FWO commenced the Activity […]

LUSH issue shows businesses must be alert and proactive on staff entitlements

The National Retail Association has today warned all businesses large and small of the need to be alert and proactive when dealing with their employees’ pay and entitlements, in the wake of the LUSH Cosmetics Australia issue. NRA Chief Executive Officer Dominique Lamb commended LUSH for the way they had responded after discovering long-standing compliance […]

Fair Work Ombudsman’s Workplace Basics Campaign

The Fair Work Ombudsman (FWO) has recently consulted with the NRA regarding the first phase of the Workplace Basics Campaign, a national campaign focusing on small business employers and their compliance with fundamental workplace obligations. As part of this first phase, Fair Work Inspectors will be contacting around a thousand employers in multiple industries across […]

Message from the CEO, Dominique Lamb: 16 January 2018

CEO Dominique Lamb

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics (ABS) released its retail trade report for November. The nation enjoyed a rather robust jump of 1.2 per cent in total sales to $26.4 billion – three times the market forecast of 0.4 per cent – […]

Message from the CEO, Dominique Lamb: 9 January 2018

CEO Dominique Lamb

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the back of what seemed like an entire year of uncertainty, it may be time for a little rest and reboot! 2017 certainly threw us a few curveballs – from the absurd politicisation of the penalty rates […]

NRA Legal: Work Health and Safety Workshops

Employers have a duty of care to ensure the health and safety of their staff. This translates to a need to provide a sufficient system for managing health and safety hazards and risks in the workplace. One way of ensuring compliance with your duty of care is to implement work health and safety manuals and […]

The future of HR and Payroll software

In today’s world where technology is rapidly evolving, the value that an effective HR & Payroll strategy can deliver to an organisation is more important than ever. By leveraging tools, systems and data to draw insights and provide strategic direction to management, HR technology is a necessity in helping organisations better serve their key stakeholders […]

Franchise Privacy

FRANCHISORS – CAN YOU ACCESS YOUR FRANCHISEE’S EMPLOYMENT RECORDS TO CONDUCT FAIR WORK COMPLIANCE AUDITS? With the recent amendments to the Fair Work Act 2009 (Cth) to protect vulnerable workers, many franchisors are considering what they can do to protect themselves from liability for contraventions to the Fair Work Act by their franchisees. A key […]

Vulnerable Workers Bill amendments: what you need to know

On Tuesday 5 September 2017, the Fair Work Amendment (Protecting Vulnerable Workers) Bill 2017 was passed with amendments by both houses of Parliament. The Bill was given Royal Assent by the Governor-General on 14 September 2017, becoming an Act (the VW Act) which will re-write parts of the Fair Work Act 2009 (FW Act). In brief, the VW Act: […]

State Parliament pushes for changes to WHS legislation

NRA Legal A new Bill introduced to Queensland State Parliament recently proposes some significant changes to Queensland’s Work Health and Safety Act 2011 (‘WHS Act)’, including a new, criminal offence for industrial manslaughter, carrying up to 20 years’ imprisonment for individuals and $12,615,000 for bodies corporate. The Bill adopts some of the 58 recommendations made […]

Ignorance is no defence

NRA Legal employment law

by Alex Millman and Troy Wild, NRA Legal Sometimes, ignorance of the law is the only excuse an employer can provide in their defence. Unfortunately, as we all know, ignorance is no defence. In recent years we have seen increasing exasperation from the courts when an employer contravenes an Award by underpaying staff, with fines […]

Preparing for a knock at the door

Ian Parker

by Ian Parker, Migration Specialist, NRA Legal “Knock, Knock” One of the oldest jokes alive is the Knock Knock joke. We all know it, and often read books full of them as kids, or least I did anyway. However, as we ourselves get older, and move into the workforce, the idea of a Knock Knock […]

FWO blitz targets Ballarat without warning

NRA Legal employment law

by Victoria Hansen, Lawyer, NRA Legal The Fair Work Ombudsman (FWO) deployed an unannounced campaign in Ballarat this week to address concerns regarding potential non-compliance with Commonwealth workplace laws. The FWO campaign had a particular focus on businesses in the retail, fast food and hospitality industries and conducted more than 50 visits to retail businesses, cafes, […]

FWO rolls out regional campaigns

NRA legal employment law advice

The Fair Work Ombudsman (FWO) is currently running campaigns in multiple regions across Australia to assess compliance and help employers and employees understand their legal rights and obligations. According to the FWO, the campaigns include compliance and education activities, such as providing a range of tools, resources and assistance to businesses to ensure compliance with […]

Baiada Group serves as warning

FWO warns businesses to monitor worker obligations within their supply chain and network Natalie James, the Fair Work Ombudsman (FWO), has encouraged businesses to use Baiada Group, Australia’s second largest poultry processor and supplier of Lilydale and Steggles, as an example and to get ahead of any compliance issues in their supply chain or network. […]

Roster Coster reduces the headache of rostering


Today, the National Retail Association (NRA) and Australian technology provider Rision Ltd launched Roster Coster – a free tool to enable NRA members and other retailers and fast food businesses to build and cost award compliant rosters. Rision CEO Kate Cornick said: “At Rision we understand that rostering is complex. You need the right person […]

Jobs for cash…Is it legal?

As an employer there is a lot of grey area when paying employees and whether paying in cash is legal. Surprisingly too many, employers who pay employees wages through cash is actually a legal practice in Australia, however, there are requirements that must be met. The term ‘cash-in-hand’ is however considered illegal as this phrase […]

7- Eleven, wages and the Franchise Code: The story so far

A recent decision in the Federal Circuit Court is one of the latest episodes in the ongoing 7-Eleven wages saga. Federal Circuit Court Judge, Michael Jarrett, saw fit to impose the largest penalty ever ordered for an action brought by the Fair Work Ombudsman on the operator of 7-Eleven franchise. Judge Jarrett, found that the […]