The AISC National Industry Insights Report is a collection of information, data and insights for individual industry sectors. It captures industry information about skills, training and employment and the labour market. The resource supports Industry Reference Committees (IRCs) to ensure the design and development of training packages meet the current and future skills needs of the industry.
The key priority skills for the Retail and Wholesale industry identified in the Wholesale, Retail and Personal Services IRC Industry Skills Forecast 2017 are:
- customer service and engagement
- teamwork and collaboration
The NRA Training team is working with many of our members to help develop these priority skills in their workforce through customised training programs that are suited to your unique businesses. If you would like to discuss a tailored training program, please contact NRA Director of Training, Yvonne Williams on (07) 3240 00100 or email [email protected].
To access the Wholesale, Retail and Personal Services IRC Industry Skills Forecast 2017, please find the link HERE.